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Epson Perfection 4490 Photo

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• EPSON Perfection 4490 Photo Revision B 3.1 Overview OPTION ERROR (Only when the Option Unit is fitted and the scanner is ready to operate under the This chapter explains the remedies for errors detected by the scanner’s self-diagnostic control command (ESC e)) function, and provides a troubleshooting guide based on observed ploblems.

Scanner Parts

Scanner cover

a Scan to PDF button

| Scan to E-mail button

Document mat

Document

table

Transparency unit transportation lock

Carriage and lamp (in the home position)

Cover cable

Option

The Automatic Document Feeder (B12B8133911) allows you to automatically load multiple-page documents into your scanner. See the on-screen User’s Guide for instructions on installing and using the optional Automatic Document Feeder.

ADF document mat Spare paper path guide

Scanner Specifications

General

Epson Perfection 4490 Photo

Mechanical

Electrical

Note:

Check the label on the AC adapter or on the back of the scanner for voltage information.

Environmental

Interfaces

Standards and Approvals

Epson Perfection 4490 Photo

Optional Automatic Document Feeder

Specifications

General

Electrical

Environmental

Reliability

Mechanical

Using the Scanner Buttons

See the on-screen User’s Guide for instructions on using these scanner buttons:

To start a basic scan, press the ] Start button on the scanner. Your computer automatically starts EPSON Scan in Full Auto Mode (or the mode you used last). From EPSON Scan, you can select a scanning mode, and then scan and save your image to a file on your computer.

To start a scan and save it as a PDF file on your computer, press the a Scan to PDF button. EPSON Scan starts and automatically selects PDF as the file type.

If you want to use the scanner as a copier and automatically scan and print your image, you can press the { Copy button. The EPSON Copy Utility starts automatically.

If you want to scan an image and open your e-mail program so you can attach it to an e-mail message, you can press the | Scan to E-mail button.

Epson Perfection 4490 Photo

Scanning a Document or Photo

1.Open the scanner cover.

Make sure the document mat is installed inside the cover. If it is not installed, see “Replacing the Document Mat” on page 7 for instructions.

4.Close the scanner cover gently so that your original does not move.

Note: Always keep the document table clean.

Do not leave photos on the document table for an extended period of time as they may stick to the glass.

2.Place your document or photo on the document table, face down on the glass. Make sure the top of the document or photo is against the upper right corner of the document table.

Scanning Film and Slides

Removing the Document Mat

To scan film strips or slides, you need to remove the document mat from the scanner cover. This uncovers the transparency unit so your scanner can use it to scan your film or slides.

1.Make sure the cover cable is connected to the scanner’s

OPTION port.

Note:

Before connecting or disconnecting the cover cable, turn off the scanner using its power switch.

3.If you are scanning multiple photos at once, position each photo at least 20 mm (0.8 inches) apart from the others.

Note: If you are scanning large or thick documents, you can remove the scanner cover.

Epson Perfection 4490 Photo

2.Open the scanner cover and gently slide up the document mat to remove it. Also make sure the transparency unit transportation lock is unlocked.

3.Use a soft cloth to wipe the transparency unit window and the document table before placing your film or slides.

Transparency unit window

To place film for scanning, see “Placing Film in the Holder” below.

To place slides for scanning, see “Placing Slides in the Holder” on page 6.

Placing Film in the Holder

Placing 35 mm Film Strips

1. Open the film strip cover(s) on the film holder.

2.Slide one or two film strips all the way into the film holder with the shiny base side facing down. Your images and any wording on the film strips should appear backwards on the side that faces up.

Note: Hold the edge of the film gently or use gloves to touch the film; otherwise you may damage the film.

Make sure the white stickers on the back of the film holder and the areas around them are not scratched, dusty, or covered in any way. If the areas are obscured, the scanner may have trouble recognizing your film in Full Auto Mode.

Do not cover any of the tiny holes in the film holder or the scanner may have trouble recognizing which film holder you are using.

3.Close the covers over the film and press them down until they click. Then press down on all the edges of the covers to secure them.

Epson Perfection 4490 Photo

4.Place the film holder on the document table so that it is aligned with the upper left corner. Make sure the tab labelled “A” on the film holder fits into the area labelled “A” on the scanner.

5.Make sure you removed the document mat. See “Removing the Document Mat” on page 4.

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6.Close the scanner cover.

When you are finished scanning film, be sure to replace the document mat before scanning documents or photos. See “Replacing the Document Mat” on page 7.

Placing Medium Format Film

1.Open the cover on the medium format film holder.

Epson Perfection 4490 Photo Scanner

2.Slide one medium format film image into the film holder with the shiny base side facing down. Your image and any wording on the film should appear backwards on the side that faces up. Make sure the entire image frame is positioned in the film holder opening.

Note:

Hold the edge of the film gently or use gloves to touch the film; otherwise you may damage the film.

Do not cover any of the tiny holes in the film holder or the scanner may have trouble recognizing which film holder you are using.

3.Close the cover over the film and press it down until it clicks. Then press down on all the edges of the cover to secure it.

4.Place the film holder on the document table so that it is aligned with the upper left corner. Make sure the tab labelled “B” on the film holder fits into the area labelled “B” on the scanner.

5.Make sure you removed the document mat. See “Removing the Document Mat” on page 4.

6.Close the scanner cover.

Note:

You cannot use Full Auto Mode to scan medium format film.

When you are finished scanning film, be sure to replace the document mat before scanning documents or photos. See “Replacing the Document Mat” on page 7.

Placing Slides in the Holder

You can scan up to four 35 mm slides at a time using the slide portion of the film holder.

Note:

You cannot scan negative slides.

Make sure the white stickers on the back on the film holder and the areas around them are not scratched, dusty, or covered in any way. If the areas are obscured, the scanner may have trouble recognizing your slides in Full Auto Mode.

Epson Perfection 4490 Photo

1.Place the film holder on the document table so that it is aligned with the upper left corner. Make sure the tab labelled “C” on the film holder fits into the area labelled “C” on the scanner.

2.Place up to four slides in the 35 mm slide holder with the shiny base side facing down. Your image should appear backwards on the side that faces up. The top of your images should face the back of the scanner.

3.Make sure you removed the document mat. See “Removing the Document Mat” on page 4.

4.Close the scanner cover.

When you are finished scanning slides, be sure to replace the document mat before scanning documents or photos, as described below.

Replacing the Document Mat

Replace the document mat by sliding it into the notches in the scanner cover. Make sure the white surface faces outwards.

Scanning and Restoring Photos

Using the Color Restoration feature in EPSON Scan, you can transform old, faded, or badly exposed photos into ones with true-to-life color and sharpness. You can restore printed photos, negative film, or slides automatically as you scan them.

You can use Color Restoration in EPSON Scan’s Full Auto, Home, or Professional Mode. For detailed steps, see the on-screen User’s Guide.

Full Auto Mode

Home and Professional Mode

Epson Perfection 4490 Photo

Removing Dust and Scratch Marks From Film or Slides

Using the Dust Removal feature in EPSON Scan’s Full Auto or Professional Mode, you can virtually “clean” the dust marks from film or slides as you scan them.

After trying these solutions, turn off the scanner using its power switch, then turn it back on. If the scanner light is still flashing:

The scanner may be malfunctioning.

The scanner lamp may need to be replaced (not a userreplaceable part).

The connected optional equipment may be malfunctioning.

Your scanner and its EPSON Scan software are equipped with the Digital ICE™ and Digital ICE Lite™ features that remove stubborn dust or scratch marks from color film or slides.

Digital ICE can remove dust marks that the Dust Removal feature cannot. However, it takes longer to scan using Digital ICE and also uses more of your system resources. It is best to try removing dust marks using Dust Removal before using Digital ICE.

For detailed steps on using these features, see the on-screen

Epson 4490 Photo Instruction Manual

User’s Guide.

Epson Perfection 4490 Photo Service Manual

Reading the Scanner Light

The scanner light indicates the scanner status.

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If an error occurs, the scanner stops operating and the scanner light flashes red. This indicates one of the following problems:

The scanner is not connected to your computer properly or your software is not fully installed. See the Start Here sheet that came with your scanner for instructions on installing the scanner software and connecting the scanner to your computer.

The scanner and/or the transparency unit transportation lock is locked. Slide the lock to the unlock position.

Transporting the Scanner

Before transporting the scanner for a long distance or storing it for an extended period of time, you need to lock the scanner’s carriage and transparency unit to prevent damage.

1.Plug in the scanner, connect it to your computer, turn on the scanner using its power switch, and wait until the carriage moves to the home position (near the cover hinge). While the scanner light is green, turn off the scanner using its power switch.

Note: If the optional ADF is installed, disconnect its cable and remove it from the scanner. Place the scanner cover on the scanner, but do not connect the cover cable.

2.Open the scanner cover and slide the transparency unit transportation lock to the locked position. Then close the scanner cover.

3. If the cover cable is attached, disconnect it.

Epson Perfection 4490 Photo

4.On the back of the scanner, slide the transportation lock to the locked position to secure the scanner carriage.

5.Attach the protective materials, then repack the scanner in its original box or a similar box that fits the scanner snugly.

Related Documentation

Epson Perfection 4490 Photo Troubleshooting

Epson Perfection 4490 Photo